CompTIA Tech+ (TC0-002) Topics Covered:
IT Support Fundamentals
Basic IT concepts and roles in support
Types of IT support jobs (help desk, technical support, etc.)
Key concepts in networking and operating systems
Hardware and Devices
Identifying common hardware components (computers, printers, storage devices, etc.)
Installing and configuring hardware
Troubleshooting hardware problems
Operating Systems
Installing, configuring, and maintaining operating systems (Windows, macOS, Linux, and mobile OS)
Understanding file systems and permissions
Managing operating system settings and configurations
Networking
Basic networking concepts (IP addressing, TCP/IP, protocols)
Setting up and managing networks
Troubleshooting network issues
Security
Basic cybersecurity principles and best practices
Identifying security threats and vulnerabilities
Understanding authentication, encryption, and firewalls
Cloud Computing and Virtualization
Understanding cloud computing models (IaaS, PaaS, SaaS)
Basics of virtualization and virtual machines
Setting up and managing cloud environments
Troubleshooting
Identifying and resolving common IT issues
Using diagnostic tools for hardware and software problems
Troubleshooting network connectivity and system performance
Mobile Devices
Understanding mobile devices and mobile OS
Configuring and troubleshooting mobile devices
Managing mobile security